Concierge Security Services Melbourne


Concierge Security Services Melbourne

For industries that work with a certain type of clientele, it’s important to portray a sense of sophistication, even in their security measures. 

Often as the first point of contact, a concierge is likely to be your only client-facing employee, therefore hiring someone who is both trained in security and reception etiquette could improve your brand identity as well as safety.

SecurT offers concierge security guards that give your premises a touch of expertise, professionalism and experience. 

Giving you the perfect mix of safety and hospitality for your guests.

Duties of Concierge/Front Desk Security Agents

Duties of Concierge/Front Desk Security Agents may include:

  • Greeting
  • Checking in
  • Directing visitors. 
  • Enforcing access control 
  • Monitoring operational procedures
  • Maintaining constant surveillance of assigned areas

The presence of someone who is trained & highly visible deters lawbreakers from becoming a nuisance. Most will see the security presence and think twice before engaging.

Apart from security duties, our guards can also manage receptionist duties such as customer queries, answering phones, issuing visitor badges and managing the logbook. 

Employees which can offer a range of skills are more valuable, removing the need for multiple hires.

What's the difference between a Static Security Guard and a Security Concierge?

Sometimes a static security guard can be intimidating and can cause a feeling of danger as someone is being employed to stop the danger. 

Having a concierge means that you have a friendly face which is a subtle method of safety, taking away the fear factor associated with some companies.

Understanding Your Needs

When it comes to choosing your security company there are a few things to consider.

Every situation is different and no 2 jobs are the same. Our client’s needs may vary on the number of security guards, the length of employment, and the scope of the job.

Here at SecurT, we’ll work with you to understand your requirements, provide transparent pricing and deliver security services based on our assessment.

We must understand what you’re trying to accomplish, and which security concerns you’re trying to address and tailor a solution that suits you.

Our Process

Initial consultation

Onsite security assessment
if needed

Free risk assessment

Transparent pricing

Deployment of Security Officers

Focus on experience

SecurT’s management team has a combined 30+ years of experience in the market.
Trusted by global retail brands and government bodies.

Our Melbourne Security Guards are handpicked by our senior management based on their professionalism, communication skills, and relevant experience to the job.

  • All guards have a minimum of 12 months+ of relevant experience.
  • Professionally trained.
  • Fully insured.
  • Licensed and Accredited.
  • Police background check and compliant.
  • 24/7 operation centre for rapid response.

Our ongoing training covers a variety of situations such as:

  • Risk assessment, conflict de-escalation, powers of arrest, observation and reporting, bag and body search, CPR, first aid, trespass, and safety.
  • Depending on the job, our guards can wear a casual polo for discreet/undercover operations.
  • Professional business shirt or corporate suit in commercial settings.
  • Industrial Hi-Vis for construction sites and warehouse employment.

Get in touch

Whether you’re looking for security guards for one-off events or long-term engagement contact us today on 1300 599 981 for a free consultation.

All conversations remain confidential and private.

Reviews & Testimonials

We have been using SecurT's services for the past year and we can't be happier. They have provided us with security services. We have been very well looked after and Shallhob has always been there to provide the best Customer Service. We highly recommend their security services to local and interstate businesses for their efficiency and work ethic. Wishing them the best during difficult times of Covid.

City Edge North Melbourne Apartment Hotel

SecurT Protection is my go to for Security Guards and Officers to protect my property. To say the least I have been very impressed. I've had guards at my residence and they work well. The quality of guards at the company are far more experienced and trained. They are highly recommended and the owners are personally involved in all of my jobs.Great company, very professional and trained for any circumstances! Will use again!

Yazan Iftikhar

We had the pleasure of using Shalhob and his team for our corporate event, it was a seamless experience. Keep up the good work !!

Brett Schultz